1. Software Minimum Requirements

Before installing EEGer, ensure that the computer meets the minimum requirements. A computer that does not meet these requirements will not be able to use the software.

The most important requirements are:

  • A compatible Windows Operating System (EEGer is not compatible with MacOS or ChromeOS)
  • A Dedicated Graphics Card
  • Minimum of 2-3 USB Ports

2. Preparing the Computer

The computer's settings should be adjusted before EEGer is installed. This can help reduce possible errors and ensure that later steps do not need to be repeated. See this article for step-by-step instructions on how to prepare the computer.

3. Installing EEGer Onto the Computer

After the computer has been prepared, EEGer can be downloaded and installed. This is a relatively quick process that should only take 5-20 minutes depending on the download speed.

Note: If extra games have been added to the EEGer license, the games should also be installed onto the computer before continuing.

4. Connecting the EEGer Security Dongle and EEG Amplifier

After installing EEGer, connect the EEGer Security Dongle and EEG amplifier to the computer if they are available. Both the amplifier and security dongle will remain connected while the system is in use to allow live training.

When using an external USB hub, the EEG amplifier should be connected to the computer using its included cable, not to the external USB hub. Some amplifiers also require a physical button to be pressed for the amplifier to turn on, such as the Neurobit Optima devices.

Next, use the EEGer shortcut on the desktop to open the software. For a new installation of the software, several prompts will appear. Click OK to these prompts to dismiss them and continue to EEGer’s main screen.

5. Running the Game Initialization Tool

If additional games have been installed, the Game Initialization Tool will need to be run in order for EEGer to ‘see’ the new games. See this article for instructions.

On some computers, this step may be necessary even if no additional games were installed. A warning message will appear in the center of EEGer’s main screen prompting the user to run the Game Initialization Tool if required.

6. Adjusting Power Filter Settings

By default, EEGer is configured for use in the United States and Canada. Adjustments may be necessary to allow EEGer to filter out electrical interference if the software is being used in another country or while travelling. For configuration instructions and additional information, see this article.

7. Setting EEGer to Dual Display Mode

If an external monitor is being used with EEGer, configure EEGer to be in Dual Display mode. This step may have been completed as part of the Preparing the Computer section above.

8. Configuring EEGer for the Amplifier

During the startup process, EEGer will check for connected EEG amplifiers and automatically configure itself for the device. In some cases, this may not happen automatically. See this article for additional configuration instructions and information.

At this stage, no error or warning messages should be present in the center of EEGer's main screen. If errors are present, repeat the steps under Preparing the Computer and Configuring EEGer. If errors persist, contact EEG Store for assistance.

9. Testing EEGer with a Replay Session

Running a replay session is helpful to verify that the system is properly configured. This is also a great way for new users to explore the software and what it has to offer. Follow the instructions in this article to run a replay session using prerecorded data.

10. Home Use with EEGer Next Steps

If the system being configured is for Home Use, live sessions will not be possible until special files are installed from the supervising clinician. See this article for additional steps to finish getting the system prepared for Home Use.

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