An initialized Client ID is required to run live sessions on a home use system. To create an initialized Client ID, the supervising clinician will use their clinical system.

Once a client is initialized for home use, it will need to be installed or transferred to the home use system. Once on the home use system, initialized clients will appear with [HU] before their name on the list of active clients.

The process of initializing a client does not need to be repeated unless the Client ID or protocol class are changed. To make adjustments to the session plan or update session permissions in the future, small update files can be created. Instructions for this can be found in the Creating an EKR file to Update a Home Use Flash Drive section of this guide.

Creating an Initialized Client File (EKC)

  1. On the clinical EEGer system, create a new Client ID for the home-user if needed, including the session plan for the home-user to follow on their system.

  2. Navigate to Client>Remote-Use Options>Initialize a new EEGer remote-use client (.EKC) from the top toolbar of EEGer's main screen.

  1. The full list of active clients will appear - select the Client ID created for the home-user and click OK.

  2. A new window will appear - select the protocol class and layout that contains the session plan for the home-user to follow.

  3. A new window will appear allowing for adjustments to the Client ID’s permissions. Set an expiration date (required, defaults to 45 days from current date), the initial number of sessions the home-user can run, and the dongle number of the home use system (not the clinical dongle number). 

  1. Optionally, there are checkboxes to further restrict what the home-user has access to when running a live session. 

  2. Click OK. The protocol class window will reappear again - click Finish.

A confirmation window will appear confirming that an EKC file was created and added to the computer’s desktop. This can be sent to the home-user as an email attachment, or transferred to the home use system using a remote connection program or file hosting service.

If initializing multiple Client IDs at once, it is important to ensure that the correct EKC file is sent to each client. The EKC filename is formatted as follows:

codename_YYMMDDHHMM.EKC

codename: The codename of the Client ID, set when creating the client.

YYMMDDHHMM: The date that the EKC file was created.

Creating an Initialized Home Use Flash Drive (USB)

Please note that initializing a flash drive will completely erase all information stored on the device without the possibility of recovery. It is recommended to move or backup any data on the flash drive prior to initialization.

  1. On the clinical EEGer system, create a new Client ID for the home-user if needed, including the session plan for the home-user to follow on their system.

  2. Connect the USB storage device to initialize to the clinical EEGer computer - disconnect any additional storage devices from the computer to avoid accidentally initializing them.

  3. Navigate to Client>Remote-Use Options>Initialize EEGer Remote-use USB memory stick from the top toolbar of EEGer's main screen.

  1. The full list of active clients will appear - select the appropriate Client ID. A new screen will appear that says Click here to use drive [E:] for remote user storage - click this button (the drive letter may differ depending on the computer).

  2. Click OK on the next window to begin initializing the flash drive - this will erase all existing data on the flash drive without any chance of recovery.

  3. A new window will appear - select the protocol class and layout that contains the session plan for the home-user to follow.

  4. A new window will appear allowing for adjustments to the Client ID’s permissions. Set an expiration date (required, defaults to 45 days from current date), the initial number of sessions the home-user can run, and the dongle number of the home use system (not the clinical dongle number). 

  1. Optionally, there are checkboxes to further restrict what the home-user has access to when running a live session. 

  2. Click OK. The protocol class window will reappear again - click Finish.

A message will appear if the initialization was a success and that it is ready to use with the home use system. If performing a remote initialization, an EFD file must now be created.

The process for reinitializing a home use flash drive is nearly identical to initializing a blank USB storage device. Rather than asking for permission to erase the drive’s contents, however, EEGer will recognize the home use files and allow them to be imported into the software before deleting them from the flash drive.

Additional Information

Multiple Protocol Classes or Session Plans

When having a home-user train with multiple protocol classes or session plans, it is strongly recommended to create a unique Client ID for each protocol class or session plan. While it is possible to have multiple protocol classes assigned to the same Client ID, creating unique Client IDs can help reduce user error.

If using multiple home use flash drives, it is helpful for the home-user to label each flash drive with the protocol class or session plan it is used for.

Check Status of EEGer Home Use Flash Drive

The supervising clinician and home-user can scan the contents of a home use flash drive using EEGer. This is helpful for troubleshooting, but should not typically be required.

Checking the home use flash drive can be initiated by navigating to Client>Remote-use options>Check status of EEGer remote-use USB memory stick from the top toolbar of EEGer’s main screen.

The information displayed in this menu is as follows:

X remote use sessions left

Number of session permissions remaining, as set by the supervising clinician.

X Dongle sessions left

Number of EAs remaining on the home use dongle (not clinical dongle). Please note that licenses which receive unlimited EAs will report a 0 in this field - this is an intended side effect.

Last Used…

The last time the home use license was used to run a live neurofeedback session which wrote session data to the home use flash drive. This date will remain accurate even if session data is transferred (or removed) from the home use flash drive. If a session has not been run since initialization, the system should display the date 12/31/1999.

Drive Status

This line reports whether the home use flash drive has home use session data stored on it. If no session data is found, this line will read Drive does not have any data. If data is found on the home use flash drive, this line will read Drive HAS data on it!.

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