HomeSupportTechnical Support

The Platinum Affiliate Membership allows clinicians to enjoy the highest degree of confidence.

  • Tech-Support Priority - Get priority access to remote assistance with your EEGer system
  • $125 discount on most games at EEG Store
  • Complimentary shipping for the EEGer Affiliate Amplifier Loaner Program (only in continental USA)
  • 15% discount on supplies at EEG Store and discounts on EEGer courses and the Neurofeedback Interchange Conference (NIC)
  • Access to read, write & post in discussion threads on the online EEGER clinicians forum
  • Rotating front page feature on your neurofeedback practice on EEGER.com
  • Exclusive access to our Home User Program, in which you are able to supervise clients who prefer to train at home or live far away
  • Complimentary upgrade to EEGer version 4.4 with updates for 1 license. The new version of EEGer4 is a substantive advance from EEGer 4.3, while still maintaining prized features

Gold Affiliates enjoy the diligent, priority attention of our support personnel, and assortment of discounts, and other benefits.

  • Premium technical support via phone, email or remote assistance from the technical staff and EEG Store/Techleaf
  • $100 discount on most games at EEG Store
  • Access to the Amplifier Loaner Program should you need to borrow an amplifier while yours is sent for repair
  • 10% discount on supplies at EEG Store and discounts on EEGer courses and the Neurofeedback Interchange Conference (NIC)
  • Access to read, write & post in discussion threads on the online EEGER clinicians forum
  • Rotating front page feature on your neurofeedback practice on EEGER.com
  • Exclusive access to our Home User Program, in which you are able to supervise clients who prefer to train at home or live far away
  • Complimentary upgrade to EEGer version 4.4 with updates for 1 license. This version of EEGer4 is a substantive advance from EEGer 4.3, while still maintaining prized features.

Silver affiliates enjoy a variety of benefits, from discounts on purchases, to premium tech support. One of the most popular benefits is the ability to supervise home users.

  • Premium technical support via phone, email or remote assistance from the technical staff and EEG Store/Techleaf
  • Access to the Amplifier Loaner Program should you need to borrow an amplifier while yours is sent for repair
  • 10% discount on most supplies and games at EEG Store and discounts on EEGer courses and the Neurofeedback Interchange Conference (NIC)
  • Access to read, write & post in discussion threads on the online EEGER clinicians forum
  • Rotating front page feature on your neurofeedback practice on EEGER.com
  • Exclusive access to our Home User Program, in which you are able to supervise clients who prefer to train at home or live far away
  • $100 off upgrade to EEGer version 4.4 for one license! The new version of EEGer4 is a substantive advance from EEGer 4.3, while still maintaining prized features.

Some practitioners simply choose the security of being able to get help from our tech support staff, and forgo the other benefits of being an affiliate, like the discounts, forum, and access to the Amplifier Loaner Program.

Our Premium technical support via phone, email or remote assistance from the technical staff at EEG Store/Techleaf. $85/technical support appointments available!

If you are part of a practice with multiple therapists, you may want to ask about institutional packages. Our Premium technical support via phone, email or remote assistance from the technical staff at EEG Store/Techleaf. An Annual Subscription is $525/year!

International affiliates enjoy similar benefits. Unfortunately, we are unable to provide the Amp Loaner Program outside the United States at the moment.
 
  • Premium technical support via phone, email or remote assistance from the technical staff and EEG Store/Techleaf
  • 10% discount on most supplies and games at EEG Store and discounts on EEGer courses and the Neurofeedback Interchange Conference (NIC)
  • Access to read, write & post in discussion threads on the online EEGER clinicians forum
  • Rotating front page feature on your neurofeedback practice on EEGER.com
  • Exclusive access to our Home User Program, in which you are able to supervise clients who prefer to train at home or live far away
  • $100 off upgrade to EEGer version 4.4 for one license! The new version of EEGer4 is a substantive advance from EEGer 4.3, while still maintaining prized features.
 

What people are saying

Sik Lam Wong

You guys are knowledgeable and ready to help, which is really helpful for someone who is completely stressed out.

Sik Lam Wong, LMFT

Berkeley, CA
Mary Zaudtke

I get answers to my questions, I always find you helpful.

Mary Zaudtke, MA LP

Fridley, MN

Attentive, knowledgeable, and friendly, you all are able to explain issues that may seem complex to us in easy-to-understand  terms. We appreciate how accessible you are.

Dr. Avery Bratt, PhD

Prairie Village, KS
Lisa Turetsky, MFT
As a relatively new NFB practitioner, I call on the support staff at EEG Store regularly. I always enjoy talking to them as they are unfailingly friendly, helpful, and respectful. If they don't happen to know the answer to my particular question, they do their best to track it down, and they stick with me until they find the best resolution to whatever issue I'm having. I rely on their expertise!

Lisa Turetsky

Los Angeles, CA

Professional and thorough! I have had a number of occasions to need technical assistance, and in each and every instance, my needs have been met and then some. On one occasion, I had a problem that was quickly remedied, but mentioned something odd related to the impedances that I kept seeing. This was taken seriously and tested in a number of ways, which led to the discovery of a mismatch in an underlying code in my BrainMaster equipment. I was provided everything necessary so that BrainMaster technicians could quickly and concisely make the adjustments necessary for more accurate impedance measurement. Beyond their professionalism, the EEGer folks interact with me in a way that makes me feel like I am important and valued. In a word...COMPETENT.

Lisa Black

Norman, OK

I can't say enough how pleased I was with the professional, caring and helpful sales people at EEGer. They answered emails quickly and with direct and helpful answers to any and all my questions. When you're making a substantial purchase of this sort, you want to know that they not only care but are paying attention to the details, and they show it.

Leanne Hershkowitz, M.A./Ed.S, NCC, LPC

Owner & Therapist, Finding Hope Adolescent Counseling Center

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